FAQs

Got questions? We’ve got you.
Everything you need to know before you shop with us.

Orders & Products

We offer sizes for kids aged 4–12 years: 4–5, 6–7, 8–9, and 10–12 years. Please refer to our size guide before placing your order.
Our styles are designed with a relaxed, oversized fit. For a more fitted look, we recommend sizing down.
All products are made using premium 100% French Terry cotton (240 GSM), selected for comfort, durability, and everyday wear.
Yes. Every piece is designed to handle all-day wear—comfortable, breathable, and made to move.

Orders & Payments

Simply select your preferred size on the product page and proceed to checkout.
We accept prepaid payments only. Cash on Delivery (COD) is not available.
Orders are processed quickly, so changes may not always be possible. Please contact us immediately after placing your order for any requests.

Shipping

Orders are delivered within 3–7 business days across India. Delivery timelines: Metro Cities: 3-5 business days Non-Metro Cities: 5-7 business days
Currently, we ship within India only. International shipping will be introduced soon.

Returns & Exchanges

We only accept returns in case of damaged or defective items. You must share clear images/videos within 4 days of delivery.
Approved returns are issued as store credit.
Yes, size exchanges are available within 4 days of delivery.
A reverse shipping fee of ₹100 applies to all exchanges.
No. Products sold as sets must be returned or exchanged as a complete set.

Product Care

Cold wash only Wash inside out Reverse iron Do not bleach Dry flat in shade

Support

Reach out to us anytime:
Email: connect@twoplusone.in
Phone: +91 99588 65781